No problem! Your post easily caught my eye as I scrolled past! 😆 I'm a licensed optician for a while yet... I forget exactly when my certification expires. I never dealt with contacts much though. I worked in Delaware and the regulations there actually prohibited having a Dr. in a chain optical shop, and in PA the Dr. on site had to be an independent business. So the real ordering and dispensing never fell in my realm.

I always found the customer service lines at the contact manufacturers to be surprisingly helpful! There may even be a 1-800 number printed on the boxes or a quick Google search will do. But I'd just call the general customer care line and go from there if it comes down to it.