For the full post with all of the proposals and context around the issues and proposed solutions please click here: https://peakd.com/splinterlands/@splinterlands/riftwatchers-revised-dao-proposals
4a - Anyone requesting refunds will be refunded by the exact amount they purchased (in both SPS and VOUCHERs) by the Splinterlands company as opposed to the DAO. Splinterlands will then be considered the purchaser of those packs and will receive the presale bonuses like any other account, but unlike any other account we intend to use the majority of purchased packs and awarded cards as promotional giveaways.
4b- We would like to increase the number of packs eligible for pre-sale rewards to allow anyone that purchased packs within the first 3 minutes (60 blocks). This would be a ~10% increase to the total pre-sale packs and resolve 60% of the transactions and 81% of the financial considerations of the presale refund requests.
Should proposal 4 pass Splinterlands will set up a wallet that players can transfer their packs to. Splinterlands will return the exact amount of SPS and vouchers used to purchase the packs. Splinterlands will become the purchaser of record in the logs and be eligible for all pre-sale bonuses the original purchaser would have been entitled to.
Additionally, should proposal 4 pass any pack that was purchased up until 3 min after the presale started would be eligible for pack presale rewards. This would increase the number of packs available for bonuses by approximately 10%.
NOTE- if Proposal 3 and Proposal 4 both pass a user would have the option to get refunded by the DAO and see the pack burnt or be refunded by Splinterlands. It would be a choice the refund requester would make.
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Here is follow-up post I made regarding the 4 Riftwatchers Presale SPS Proposals:
https://peakd.com/steemmonsters/@byzantinist/splinterlands-post-mortem-analysis-of-riftwatchers-presale-proposals
For users who are covered in Proposal #2, please review the instructions posted yesterday and remember the deadline to file a support ticket and submit vouchers to get the bonus packs is Wednesday, September 28th, 2022 by 12 PM EST (4 PM UTC).
Due to the wording of Proposal #2, it doesn't technically cover players whose purchases were in the general sale but who also didn't get bonus packs due to the same UI issues that caused the problem in Proposal #2. Nor does it cover a few other edge cases.
#1. One option for these users is to receive a refund as per Proposal #3. As long as the account hasn't opened the bought Riftwatchers packs or claimed any Riftwatchers airdrops, there is a two-week window from when the proposal passed to submit a support ticket requesting a refund via support.splinterlands.com . That deadline is Saturday, October 8th, 2022 by 12 PM EST (4 PM UTC).
#2. After consultation with Yabapmatt, the preliminary alternative is to allow those who purchased boosters on the first day and did not get the bonus boosters they could have because they were impacted by the UI bug, to submit vouchers and get their bonus boosters, which would count for the general sale (and not the presale). This would essentially be an extension of Proposal #2. Part of the reasoning is that since users can get a refund as per Proposal #3, users who missed out on the bonus boosters could technically refund their purchase and then rebuy them (this time with the bonus). Allowing them to just get their bonus boosters saves both the users and the support team time and hassle. In this case, the users who want to get their bonus packs for the general sale have the same deadline as those from the presale. They must submit a support ticket and their vouchers to sl-cs before the deadline of Wednesday, September 28th, 2022 by 12 PM EST (4 PM UTC).
If you strongly feel that this should really be another SPS Proposal Vote, then please voice your opinion. If there is sufficient sentiment, we can try to get an expedited vote. It would essentially be:
Proposal 2A: Anyone that purchased Riftwatchers packs before the UI issue with the voucher field was fixed and who didn't have the chance to get all of their bonus packs from Proposal #2, be allowed to purchase the full amount of bonus packs they are eligible for by submitting the missing vouchers. These bonus packs will be counted for the general sale (and not the presale).