I seem to be locked out of my Hive wallet - my passwords no longer work. It's the same account that I had on Steemit for 3 years.
I can log in using my Keystore password on Hivesigner, but when I go to my wallet and try to transfer a small amount of Hive, I find that none of my passwords work.
I know they are the right ones, because they are the ones I used to set up my Keystore password, and I've used them without any problems up to yesterday afternoon.
I tried signing in via Hive.blog, but none of my passwords would work. Has my account been frozen? I have a "backup password", but I don't know how to use it.
I recently set up another Hive account, and I wonder if this is how the problem started - maybe the system was confused by two different accounts being accessed from the same device.
The reason I've been trying to transfer a small amount of Hive, is because my other account, which is called Imagining Freedom, is unable to post because it does not have enough Resource Credits.
I have quite a lot of Hive in my Natubat account, and I'm really scared that I might lose it if my passwords have somehow been disabled. I am absolutely certain that I'm using the same ones that I got when I moved over from Steemit and activated my Hive account.
I know something's not right, as I can log in using my Keystore password, yet when I then go to my wallet and try to transfer 20 Hive, the Hivesigner box pops up and asks me for my Keystore password, only this time when I enter it, I get a message saying that it's incorrect.
The only option then is to enter my master or active password, but I am told that they too are incorrect. They are the only ones I have!
I'd love to know if there's a discussion group on any medium for problems like these.
Any help on this would be very gratefully received!
I have found HiveKeychain to be a much more reliable and easier sign-in mechanism than HiveSigner. They have a version for Firefox, as well as another version in the ChromeStore that works for Chromium-based browsers like Brave, Opera, Chrome, and others.
If you try it, you will create a special password to open the HiveKeychain extension after installation. Then, enter your account name when promted, your Master Password, and Keychain will import all of your keys for you. You can also have multiple accounts in Keychain, so you can put your other account there, too, and quickly switch between them, effortlessly! Keychain is the best thing since sliced bread! 🙂
Thanks@thekittygirl! Unfortunately I'm using an Android tablet and for some reason, Google doesn't allow extensions on Android browsers. It won't work on my desktop Mac as it's from 2011 and is classed as "vintage". I might be able to get more RAM to upgrade it, but that will take time 😏
I'm lost when it comes to stuff like this, hope it all turns out well for you though.
This was from asgarth in PeakD discord from this morning:
So it may be fixed now or need a few more hours, so give it awhile then try again.
Thanks for forwarding this @bashadow. That might be the reason. I still can't transfer Hive, but at least I can post and upvote now, which I couldn't do before. I'll look out for the Peakd Discord group too.
@natubat have you tried going on the Hive discord. I am sure someone will be able to help there.
Thanks @honeybee11 - I didn't know there was one, but I'll look for it.
Congratulations @natubat! You have completed the following achievement on the Hive blockchain and have been rewarded with new badge(s) :
<table><tr><td><img src="https://images.hive.blog/60x70/http://hivebuzz.me/@natubat/upvotes.png?202005091741" /><td>You distributed more than 17000 upvotes. Your next target is to reach 18000 upvotes. <p dir="auto"><sub><em>You can view <a href="https://hivebuzz.me/@natubat" target="_blank" rel="noreferrer noopener" title="This link will take you away from hive.blog" class="external_link">your badges on your board and compare to others on the <a href="https://hivebuzz.me/ranking" target="_blank" rel="noreferrer noopener" title="This link will take you away from hive.blog" class="external_link">Ranking<br /> <sub><em>If you no longer want to receive notifications, reply to this comment with the word <code>STOP <p dir="auto"><strong><span>Do not miss the last post from <a href="/@hivebuzz">@hivebuzz: <table><tr><td><a href="/revolution/@hivebuzz/hive-revolution-call-for-missions"><img src="https://images.hive.blog/64x128/https://i.imgur.com/PcoHyMJ.jpg" /><td><a href="/revolution/@hivebuzz/hive-revolution-call-for-missions">Hive Revolution - Call for missions <h6><a href="https://hivesigner.com/sign/account-witness-vote?witness=steemitboard&approve=1" target="_blank" rel="noreferrer noopener" title="This link will take you away from hive.blog" class="external_link">Vote for us as a witness to get one more badge and upvotes from us with more power!