It's about professionalism and seriousness. You won't find that in our country, unfortunately. Education is poor, education has fallen. The two you're talking about went to school after the 90s. There's something else. Pharmacies and couriers are hiring the most now and they are probably not so strict anymore, because they don't have much to choose from. Sure there are still many responsible people, but we see more and more who don't follow rules and procedures and don't care.
Well, I wouldn't say you won't find those in our country, but these are on the verge of disappearing. Just because they are not paid well and are not happy with their work conditions, it doesn't mean they have to act like they do. It's a matter of conscience as well I think. It's sad in any case.
Of course, it's a matter of conscience first.