... sometimesasks me for Masterpassword or active key. i to sign into Hivesigner with my Hivesigner password. It does not let me do this. Noticed both for myself and when helping new users signup
https://ipfs.io/ipfs/bafybeifmr6x33neryjrlyzt2acmmn5bdapfmgstixdodhpxsz5bp4awh3m
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Ah you probably got confused, try untick
Encrypt your keys, that way you won't get extra password requirement which I hear confuses some people.Unticking Encrypt your keys makes no difference. The only options i have are to Enter Masterpassword or active keys and Continue, or to Sign Up.
I wish to do neither, i wish to sign into Hivesigner with my existing Hivesigner password. I have an account and my keys are already imported. Actually, because of these issues with Hivesigner what i actually wish to do is to use PeakD or Keychain to vote, but with this link it ain't easy to do that either.
We are losing potential new users due to this bug. I have sat beside someone trying to sign up for a new Hive account and have been unable to resolve the problem!
Hi @atma.love, your accounts are already imported into hivesigner and you want to just sign the transaction? From screenshot I can see that you haven't imported your account yet. Hivesigner doesn't store your keys on server side, so it is on your browser stored and encrypted. If you access hivesigner from different device or even different browser you will have to import accounts again because it won't be there on different browser/devices. Please write into discord so we can resolve potential issues quicker. https://discord.gg/pNJn7wh
Also please note that, we are very close to releasing new version of Hivesigner website which will improve user experience a lot.
Hi @good-karma, thanks for response. The point is that I have imported my keys to Hivesigner, and have and still use it to sign in to front ends, approve transactions with active key, etc. BUT sometimes, like in this example, it does not present me with the correct sign in fields
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Just seen the rest of your message (it was truncated as I was viewing on DBuzz).
I'll write more later, maybe in Discord) when power cut here is over :-)
Namaste